Terms of service

Welcome to Maulee Muse. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

1. About Maulee Muse

Maulee Muse is a premium fashion brand that blends Indian heritage with contemporary global design. Our collections include ready-to-wear, made-to-order, and limited-edition garments crafted with a commitment to sustainability and ethical craftsmanship.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate, complete, and up to date.
  • You have the legal capacity to enter into binding agreements.

3. Products and Availability

We strive to ensure that all product descriptions, colours, sizing, and images are as accurate as possible. However:

  • Colours may vary depending on your device or screen settings.
  • Handmade products may have slight variations, making each piece unique.
  • Product availability is subject to change without prior notice.

We reserve the right to discontinue any product at any time.

4. Pricing

All prices displayed on the website are in the selected currency and are subject to change without prior notice.

Applicable taxes, shipping charges, customs duties, or import fees may be added during checkout depending on your delivery location.

5. Orders

Once an order is placed, you will receive an order confirmation by email.

Maulee Muse reserves the right to:

  • Accept or decline any order.
  • Cancel orders due to pricing errors, stock unavailability, suspected fraud, or other legitimate business reasons.
  • Request additional verification before processing an order.

6. Payment

We accept approved payment methods displayed during checkout.

All transactions are processed through secure payment providers. Maulee Muse does not store your complete payment card details.

7. Shipping and Delivery

Estimated delivery times are provided for guidance only and may vary due to customs clearance, courier delays, weather conditions, or other factors beyond our control.

Risk of loss transfers to the customer upon successful delivery.

8. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review our policy before making a purchase.

9. Made-to-Order and Custom Garments

Many Maulee Muse products are created specifically for each customer.

Accordingly:

  • Production begins after order confirmation.
  • Made-to-order, customized, and made-to-measure garments cannot be cancelled once production has started.
  • These products are generally not eligible for return unless they are defective or incorrectly supplied.

10. Intellectual Property

All content on this website, including but not limited to:

  • Designs
  • Artwork
  • Photographs
  • Videos
  • Logos
  • Graphics
  • Product names
  • Text

is the intellectual property of Maulee Muse or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially used without prior written permission.

11. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Infringe the intellectual property rights of others.
  • Interfere with the operation or security of the website.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Maulee Muse shall not be liable for:

  • Indirect, incidental, special, or consequential damages.
  • Loss of profits, revenue, or business opportunities.
  • Delays caused by third-party logistics providers or force majeure events.

Our total liability shall not exceed the amount paid for the relevant order.

13. Warranty Disclaimer

Except where required by law, all products and services are provided "as is" and "as available" without warranties of any kind, whether express or implied.

Nothing in these Terms limits any statutory consumer rights that cannot legally be excluded.

14. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

By using our website, you consent to the processing of your information as described in that policy.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction from which Maulee Muse operates and serves customers, without affecting any mandatory consumer rights available under applicable law.

16. Changes to These Terms

We may update these Terms from time to time.

The updated version will become effective once published on this website. Continued use of the website constitutes acceptance of the revised Terms.

17. Contact Us

For any questions regarding these Terms of Service, please contact:

Maulee Muse Customer Care

Email: mauleemuse@gmail.com

Website: www.mauleemuse.com